Service Administration cbse class 11|system 5 Formation of Partnership Firm and Joint Stock Company

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SYSTEM 1. Intro to Business Operations
1.1 Concept and meaning of Business Operations.
1.2 Types of Business Operations.
1.3 Management of Business Operations.

SYSTEM 2. Service Environment
2.1 Understanding Business Environment.
2.2 Internal and External Factors of Business Environment.

SYSTEM 3. Services And Products
3.1 Concept, Definition and Features of Product.
3.2 Classification of Products.
3.3 Concept, Definition and Features of Services.
3.4 Difference in between Product and Service.
3.5 Meaning of Consumer, Identifying Consumer Needs, Classification of Consumers.

SYSTEM 4. Kinds Of Organisation
4.1 Meaning and Definition of Organisation.
4.2 Characteristics and Significance of Organisation.
4.3 Types of Organisation.

SYSTEM 5. Development of Partnership Firm and Joint Stock Company
5.1 Introduction to Partnership Firm.
5.2 Steps in Formation of a Partnership Firm.
5.3 Meaning, Definition and Characteristics of Joint Stock Company.
5.4 Types of Companies.
5.5 Formation of a Joint Stock Company.

SYSTEM 6. Company Correspondence
6.1 Meaning and Significance of Business Correspondence.
6.2 Rules of Good Business Communication.
6.3 Principles of Business Correspondence.
6.4 Forms and Types of Common Business Letters.

SYSTEM 7. Practical Areas of Management
7.1 Production Management.
7.2 Financial Management.
7.3 Marketing Management.
7.4 Human Resource Management.
7.5 Information Technology.

SYSTEM 8. Organisational Behaviour
8.1 Meaning, Definition and Importance of Organisational Behaviour.
8.2 Characteristics of Organisational Behaviour.
8.3 Groups, development of groups and group characteristics.

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