Organisation and Administration for Service (RLE: Organizations)

This book provides a thorough intro to service organisation and administration. Written in a straightforward, legible style this book covers all the major aspects of the subject. Starting with the organisational background it goes on to cover the functions of the important departments within the firm, the function of the administrative officer, and other locations of knowledge important to the smooth running of a service. There are self-assessment questions at the end of each section, past examination questions, research study and exam ideas and a complete index.

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